Shipping policy
Shipping Policy
Processing Time
· Orders are processed within 3-5 business days (excluding weekends and holidays).
· Processing time is separate from shipping time.
Shipping Methods & Delivery Times
We ship all orders via USPS, UPS, or DHL, depending on your location and selected shipping method. Estimated delivery times:
|
Shipping Method |
Estimated Delivery Time |
|
Standard Economy (U.S.) |
5-10 business days |
|
International Shipping |
7-14 business days* |
*International shipping times may vary depending on the country and customs processing.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. If you haven’t received your tracking number within 5 business days, check your spam folder or email sinmiedolosangeles@gmail.com.
Address Errors & Delivery Issues
· We cannot modify shipping addresses after an order is placed.
· If a package is returned due to an incorrect address provided by the customer, you will need to cover the re-shipping cost.
· Sin Miedo is not responsible for carrier delays, missed deliveries, or customs holds.
International Shipping & Duties
· All international orders are shipped Delivered Duty Unpaid (DDU), meaning the customer is responsible for any duties, taxes, or customs fees upon arrival.
· Sin Miedo does not collect VAT, duties, or import taxes and cannot predict additional charges.
· Contact your local customs office for more information before placing an international order.
Contact Us
For any questions or concerns, email us at sinmiedolosangeles@gmail.com. We’re here to help!
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