Refund policy

ALL SALES ARE FINAL. NO RETURNS, EXCEPT FOR SIZE EXCHANGES AND DAMAGED ITEMS.

We do not accept returns on any orders unless you need a different size, or the item arrives damaged, incorrect, or defective (see below).

Size Exchanges

Ordered the wrong size? Size exchanges work as a return and reorder:

• Request your exchange within 7 days of delivery by emailing sinmiedolosangeles@gmail.com with your order number.
• The item must be unworn, in its original packaging, with tags attached.
• We'll send you a prepaid return label. $7 for the label will be deducted from your refund.
• Once we receive and inspect the item, we'll refund your original payment method.
• Place a new order for the size you need at any time. Sizes are limited, so we recommend ordering your new size right away.

Damaged, Incorrect, or Defective Items

If you receive a damaged, incorrect, or defective item, email sinmiedolosangeles@gmail.com within 7 days of delivery with your order number and a clear photo of the item (and a photo of the box too, if it arrived damaged in shipping). Once we review it, we'll send a replacement or issue a refund.

To submit a claim, email sinmiedolosangeles@gmail.com with your order number and photos.

Lost or Stolen Packages

Sin Miedo is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your tracking shows delivered but you haven't received your package, contact the carrier directly to file a claim.

Shipping

For processing times, carriers, delivery estimates, and international orders, see our Shipping Policy.

Contact Us

Questions? Email sinmiedolosangeles@gmail.com. A real person reads every message.